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PTC to Acquire Leading SaaS Field Service Management Provider ServiceMax

Acquisition expected to strengthen service capabilities of PTC’s closed-loop PLM portfolio.
PTC’s manufacturing customers rely on field service management for product performance, customer satisfaction, and profitability expansion.

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Digital Transformation, Feature

More Than a Solution for These Current Times?

In this, the last article in this series analysing the findings of an exclusive research project run in partnership with Salesforce on...

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Feature, FSM Technology

Research Report: Field Service, Mobility & The Cloud (Part One)

Having undertaken a recent research project exploring trends amongst field service companies involving use of the Cloud for Field Service...

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Feature, Service Leadership

Industry Leaders: Marne Martin, ServicePower: Part 1

Our Industry Leaders interviews series continues  with an exclusive interview by Field Service NEws Editor-in-Chief, Kris Oldland with...

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#FSN20, Feature, Service Leadership

#FSN20 – 20 pioneers driving field service forwards (2018)

20 pioneers driving field service forwards… The field service sector is one that has always bred innovation and ingenuity and in...

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Feature, FSN Research

Reduced overheads are a benefit for service providers but do customers necessarily want cheaper service?

Are your goals aligned with your customers’? Reduced overheads are a benefit for service providers but do customers necessarily want...

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Feature, FSN Research

The greatest disruptor in three generations?

The greatest disruptor in three generations?

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#FSN20, Analysis, Feature, FSM Technology

Field service needs to be agile. So why do we invest in rigid software tools?

Field service needs to be agile. So why do we invest in rigid software tools? The #FSN20 is Field Service News’ annual celebration of...

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#FSN20, Analysis, Feature, Service Strategy

Understanding the drivers behind moving to a remote-by-default approach to service

Understanding the drivers behind moving to a remote-by-default approach to service The #FSN20 is Field Service News’ annual celebration...

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#FSN20, Analysis, Feature, Service Strategy

How does our current mode of operations evolve into into a future mode of operations?

How does our current mode of operations evolve into into a future mode of operations? The #FSN20 is Field Service News’ annual...

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