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Feature, Home, Service Leadership, Service Operations

Bringing a Team Together in the Most Challenging of Times

Bringing a Team Together in the Most Challenging of Times In October 2021, Field Service News hosted the inaugural European Field Service...

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Digital Transformation, Feature

How to Improve Performance Measurement in Field Service with Service Intelligence

Field service and its workforce are evolving—and at a rapid pace. Today, it’s more important than ever to understand if your...

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Feature, Service Strategy

A Team of Employees and Third-Party Contractors

In this feature from a recent white paper sponsored by Salesforce, we analyze the importance of developing relationships with third-party contractors in order to ensure a positive customer experience.

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News, Service Operations, Service Strategy

OverIT names Monica Simeone as Chief Philanthropy Officer

OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.

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Digital Transformation, News

Totalmobile Acquires Cognito iQ To Add Leading Analytics Capability To Existing Suite Of Field Service Management Solutions

Insight from Totalmobile provides users with access to real-time operational data and predictive intelligence to optimise workforce planning and service delivery

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