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Aftermarket, Digital Transformation, Feature, Service Strategy

Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services

Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services In this article, we explore how cloud computing,...

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News, Service Operations

Bowker Transport set to improve driver safety and fuel performance with Webfleet

Bowker Transport is set to improve driver safety, reduce fuel use and cut CO2 emissions, thanks to an integrated Webfleet fleet management and VisionTrack camera system, supplied by Daisy Communications across its fleet of 225 HGVs.

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Feature, Service Leadership, Service Operations

The importance of connecting with our field service techs

The importance of connecting with our field service techs When we consider that, as an industry, we are facing a global workforce shortage,...

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Feature, Service Strategy

Can we centralize decentralization?

https://vimeo.com/890805743 Can we centralize decentralization? There are benefits and challenges to both the centralized and decentralized...

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Feature, Service Strategy

The strategic importance of centralizing decentralization

https://vimeo.com/890807278 The strategic importance of centralizing decentralization There are benefits and challenges to both the...

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Feature, Service Strategy

Do remote tools empower decentralized service

https://vimeo.com/890804362 Do remote tools empower decentralized service There are benefits and challenges to both the centralized and...

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Feature, Service Strategy

Why globalization and centralization are not the same

https://vimeo.com/890804931 Why globalization and centralization are not the same There are benefits and challenges to both the centralized...

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Feature, Service Strategy

The importance of autonomy in the field

https://vimeo.com/890806783?share=copy The importance of autonomy in the field There are benefits and challenges to both the centralized...

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Feature, Service Strategy

The key benefits of centralization

https://vimeo.com/890805743 The key benefits of centralization There are benefits and challenges to both the centralized and decentralized...

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News, Service Operations

HVS Unveils Modular Vehicle Platform for its Hydrogen-powered HGVs

Often developments in the HGV sector can soon be echoed in LCV fleets utilised in field service operations…

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