AI Offers a Better Way
In this third and final excerpt from a recent white paper published by Aquant, we look at the possibilities that Artificial Intelligence opens to make accurate decisions based on concrete data.
Standard BI Tools Aren’t Foolproof
In this second excerpt from a recent white paper published by Aquant, we discuss which methods are best for creating customer risk scorecards and managing workforce performance issues.
In the Post-Pandemic World, Customer-Centric Service Is Critical
In the first article of a series of excerpts from a recent white paper published by Aquant, we look at the importance of providing exceptional customer experience in the post-pandemic world.
E-Book: Beyond NPS – How AI Creates Memorable Customer Experiences
e-Book: Beyond NPS – How AI Creates Memorable Customer Experiences (2021) Effortless interactions are the key to winning hearts and...
Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences
The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.
3 Tips to Quickly Scale Your Appliance or Food Service Repair Business
In this article from Aquant, we look at three tips to scale appliance and food repair businesses rapidly with the help of easy-to-use AI tools.
How to Get the Pulse of the Customer Before the NPS Score
Kris Oldland talks to Aquant’s Sidney Lara to find out more about this critical area of modern service excellence.
3 Tips to Secure Approval for New Service Projects
In this article from Aquant, we look at three tips to secure approval for new service projects and how to make the right decision for your organisation.
4 Foolproof Steps to Kick Off a Tech Deployment
In this new article by Aquant, we look at a step-by-step approach that all service leaders should consider to ensure a smooth tech deployment.
Two Major Service Challenges to Overcome
Two Major Service Challenges to Overcome In this second article of a series of excerpts from a recent white paper published by Aquant, we...
