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Feature, FSM Technology

Keeping pace with the evolution of rugged technology for operational success

Fred Kao, CEO Twinhead International, the company behind Durabook, the brand for rugged and mobile-optimised laptops and tablets, discusses the evolving landscape and identifies the key factors organisations should consider when investing in the latest rugged technology.

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News, Service Operations

First full-electric Volta Zero drives off the production line in Steyr, Austria

The first Volta Zero vehicle has been completed at the company’s contract manufacturing facility in Steyr, Austria.

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News, Service Operations

Volta Trucks calls for greater ambition in the UK Government Transport Decarbonisation Plan

Volta Trucks has issued a guarded welcome to the publication of the UK Government’s Transport Decarbonisation Plan, but has called for a greater level of ambition to tackle the climate and air quality emergency faced by the environment.

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FSM Technology, News

The Panasonic Rugged Handheld Loved by Postal and Last Mile Delivery Workers Gets a Powerful Refresh

The latest TOUGHBOOK N1 handheld is more flexible, future-proof and more powerful.

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FSM Technology, News

Veego Introduces Self-Care Mobile App for Communication Service Providers and Their Internet Subscribers

Veego Active deflects calls from Customer Care while reducing handling time and speeding resolution of the calls that are made.

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Premium Resources

White Paper: Four Service Scenarios (2022)

White Paper: Four Field Service Scenarios Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate Category...

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Feature, Service Operations

How to prevent “quiet-quitting” in the field service industry

Learn how, with a little help from technology, service leaders can increase workforce engagement and prevent “quiet-quitting” in their teams.

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Uncategorized

e-Book: Transforming Customer and Employee Experience with Connected Field Service

e-Book: Transforming Customer and Employee Experience with Connected Field Service Field service teams are facing whole new challenges to...

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Feature, Service Operations

What is Workforce Management (and How Does it Work)?

What does Workforce Management (WFM) mean exactly and why it is important to have an efficient workforce management process in place?

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Feature, FSM Technology, Home

Should We Look at Hardware and Software as an Integrated Solution When Investing in Field Service Technology?

Dan Snowden and Max Dinser of HSO discuss whether we should look at hardware and software as an integrated solution when investing in field service technology.

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