Five myths of enterprise app development in a mobile-first world
28/08/2014 19:56 Cathal McGloin, CEO of mobile enterprise app developer FeedHenry takes on the role of myth buster as he debunks a few...
Ouch! Getting the profit/cost centre call wrong in your service business.
It can make or break your service business growth strategy, yet it’s surprising how many service leaders do not appreciate the impact a...
A platform approach: integrating fleet management, optimisation and mobile workforce management will lead to faster ROI
12/06/2014 22:12 The explosion of mobility and connected services means that fully integrated fleet management, route and job allocation is...
Creating Value Through Services: Where to Start?
As part of our FSN10 anniversary celebrations we revisit this great article authored by industry veteran Nick Frank
#FSN10 – Case Study: Optimising the mobile workforce behind London’s Boris Bikes
As we continue to bring out some great content from the extensive Field Service News library to celebrate ten years of FSN we look at this great case study from the UK way back in 2014…
What is Driving the Move to Servitization
What is Driving the Move to Servitization Given the challenges in both implementing and selling servitization based strategies (both...
The Internal Structure of Servitization
The Internal Structure of Servitization In the previous article, we reflected on the idea of giving a tiger team the space to innovate when...
Reframing the Service/Product Conversation
Reframing the Service/Product Conversation The dichotomy between sales and service is changing beyond recognition. However, we must...
The Multiple Challenges of Servitization
The Multiple Challenges of Servitization It is of course a massive understatement to say that servitization is a challenging strategy for...
The First Steps on the Road to Recovery…
The First Steps on the Road to Recovery We have all talked about the importance of ensuring we can get onto the road to recovery...
