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Digital Transformation, Feature, Service Operations

What does the introduction of remote-first mean for service operations?

What does the introduction of remote-first mean for service operations? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...

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Digital Transformation, Feature

Why Konica Minolta decided to turn AIRe Link into a commercially available tool

Why Konica Minolta decided to turn AIRe Link into a commercially available tool Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...

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Digital Transformation, Feature

What are the key criteria for a remote service engineer?

What are the key criteria for a remote service engineer? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field...

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Digital Transformation, Feature

The fundamental principles that must be applied to driving remote service adoption

The fundamental principles that must be applied to driving remote service adoption Konica Minolta’s Ged Cranny, Zdenek Vrbka and...

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Digital Transformation, Feature

Why the adoption of remote service began long before the pandemic for Konica Minolta

Why the adoption of remote service began long before the pandemic for Konica Minolta Konica Minolta’s Ged Cranny, Zdenek Vrbka and...

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Digital Transformation, Feature

Konica Minolta on why remote-first became their default

Konica Minolta on why remote-first became their default. Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field...

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FSM Technology, News

IFS Promises Simplicity, Affordability, and Speed to value with Enterprise-wide Workflow Management with Latest IFS Assyst Release

IFS, the global cloud enterprise software company, has announced the launch of  IFS assyst 11.4. This latest update is set to deliver...

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Digital Transformation

Humans Need a Digital Twin to Hit Goal of Zero Unplanned Downtime

Digital Twins have a big role to play in field service management and will be essential for creating business intelligence writes Mark Homer at ServiceMax, a GE Digital Company

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News, Service Operations

UK agronomy leaders integrate vehicle tracking and scheduling to improve service

12/06/2014 22:13 Gloustershire based Agronomy company Agrii have implemented a real-time transport optimisation and vehicle tracking...

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Digital Transformation, Feature

Connected Field Service: IoT and Improving Customer Success

Connected Field Service: IoT and Improving Workforce Management As we have already seen so far in this paper, each of the three pillars of...

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