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Feature, Service Strategy

Selling Service: Inside Philips’ Unconventional Team Structure

Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective approach to sales and service.

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News, Service Operations

Pressure to meet SLAs, lack of skilled workers, and the need to reach tech superiority: Field Service companies reveal their biggest challenges and bright spots in IFS State of Service 2023 research

IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption.

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News, Service Operations, Service Strategy

OverIT names Monica Simeone as Chief Philanthropy Officer

OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.

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Digital Transformation, Feature

Avoid the digital disconnect: Keep the supply chain flowing with truly end-to-end integrated digitization, right down to the packaging and labelling

Arjun Khanna, Chief Technology & Innovation Officer at Kallik, discusses why cloud-based, end-to-end platforms for operations include labelling and artwork to keep the supply chain flowing smoothly and clear of regulatory issues.

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News, Service Leadership

New Survey Reveals Top Five Challenges for Field Service Leaders in 2023

Aquant recently surveyed 100 field service leaders and the data revealed that hiring, retaining, and motivating workers is the most pressing topic.

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FSM Technology, News

Syncron Applauded by Frost & Sullivan for Enabling Pricing Intelligence and Visibility for OEMs, Dealers, and Distributor Supply Chains With Its SaaS Solutions

Syncron’s solutions improve inventory management, parts pricing, and distribution efficiency; overcome supply chain issues; and help customers optimize their operations and drive long-term growth

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Feature, Service Strategy

Achieving Work-Life Balance in the Fast-Paced Service Industry: Practical Lessons for Leaders

Aquant recently spoke with Lacey Gigante, Director of Post-Market Surveillance at Integra Life Sciences about how to achieve work-life balance in the service industry.

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News, Service Operations

Volta Trucks announces first implementation of its new full−electric Volta Zero with Truck as a Service charging infrastructure to Heppner

Volta Trucks has announced the first implementation of its new full-electric Volta Zero with Truck as a Service charging infrastructure to Heppner.

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News

Zuper Achieves Prestigious ISO Certification to Protect Data and Ensure Information Security

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, has announced its ISO 27001 certification to implement security and protection measures for customer and company data.

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Think Tank Sessions, Analysis

For us to be able to turn to technology to drive field service operations, we must first establish asset data integrity

The Members Of Our Think Tank Discuss The Importance Of Data Integrity In The Customer Data And Asset Data We Collect If We Are To Use Field Service Technology

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