Interview: Artificial Intelligence as a tool for service triage (2020)
Video Report: Augmented Reality in Field Service: Demo & Presentation (2020) Mark Hessinger, Vice President, Global Customer Service, 3D Systems outlines how his organisation have harnessed the power of Artificial Intelligence in their service triage process . 3D Systems achieved this by implementing Aquant’s AI-powered...
3D Printers: The Future?
3D Printers: The Future Mike Shields, Technical Director at DMS Systems Ltd and Centrex Print Services brings us an in depth look at the potential power of 3D printing across multiple sectors… 3D Printing has developed into a diverse market, offering solutions for home or office use all the way up to large scale industrial …...
3D Printing: Is it a viable field service delivery tool?
The hyperbole around 3D printing has died down but can it be a viable tool in field service? Aberdeen Group’s Aly Pinder takes a closer look