Tag: Bill POllock

Feature, FSN10, Service Strategy

Resource: Strategies for Growth’s field service management benchmarking report 2013

As we continue our #FSN10 celebration of ten years of Field Service News we revisit a benchmarking report from industry legend Bill Pollock

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Feature, Service Leadership

Farewell to One of the Very Best

It is with great sadness that we must announce the passing of a very, very dear friend and industry giant in Bill Pollock, who sadly passed...

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 4

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 4 Concluding our series our experts, Bill...

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3 In the third of our four-part series, our...

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 2

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 2 In the second of our four-part series, our...

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1 In the first of a four-part series, we...

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Service Strategy

How Aware Are You of Your Field Service Organisation’s Awareness in the Marketplace?

As service becomes a core differentiator amongst competing for business the ability to sell the value of service is an essential facet of modern business strategy. Bill Pollock, President of Strategies for Growth discusses the nuance of marketing the value of your service and how to get it right…

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Digital Transformation

Monetising the Impact of the IoT in Field Service

Bill Pollock, President, Strategies for GrowthSM tackles one of the biggest questions smart Field Service Directors are asking themselves today – how to make money from IoT based field service delivery…

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FSM Technology

The State of the UK/Europe Field Service Management (FSM)Market in 2017 – and Beyond!

Bill Pollock reveals some of the key findings of this year’s Strategies for GrowthSM  benchmark survey with a specific lens on the Uk and European market…

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#FSN20, Feature, Service Leadership

#fsn20 – The 20 most influential people in field service: 2017 edition

The 20 most influential people in field service: 2017 edition Who are the most influential people in the global field service sector that...

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