Sustainability is more than just CSR
Sustainability is more than just CSR The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant...
Is the answer to using data effectively dependent on technology processes or both?
Is the answer to using data effectively dependent on technology processes or both? In a changing world of operations and technology, two...
Rethinking the way we work
Rethinking the way we work The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global...
Advanced services relies on an organisation having a shared vision of their goals
Advanced services relies on an organisation having a shared vision of their goals In a changing world of operations and technology, two key...
Is the gap getting bigger laggards and leaders?
Is the gap getting bigger laggards and leaders? The world changed in 2020 beyond all recognition. The pandemic brought with it the most...
Is asset data being used effectively by field service organisations?
Is asset data being used effectively by field service organisations? In a changing world of operations and technology, two key topics...
Will remote-first-as-a-default become the de facto approach to service delivery
Will remote-first-as-a-default become the de facto approach to service delivery Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...
Digitization, Digitalization or Digital Transformation?
Digitization, Digitalization or Digital Transformation? The world changed in 2020 beyond all recognition. The pandemic brought with it the...
Our focus should be on effectiveness rather than mere utilisation
Our focus should be on effectiveness rather than mere utilisation In a changing world of operations and technology, two key topics dominate...
The drivers for change beyond the pandemic
The drivers for change beyond the pandemic The world changed in 2020 beyond all recognition. The pandemic brought with it the most...