Tag: FSN Research

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The processes and time frames for establishing servitization

In this feature from a recent FSN paper, published in partnership with HSO, we look at the processes and time frames for establishing servitization.

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What are the drivers for developing servitization offerings?

In this feature from a recent FSN Research paper, sponsored by HSO, we look in-depth at the drivers for developing servitization offerings.

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The alignment of servitization and outcome-based services

In this feature from a recent FSN Research paper, published in partnership with HSO, we dicuss the alignment of servitization and outcome-based services.

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Servitization in a post pandemic world

In the first feature from a recent FSN Research paper, published in partnership with HSO, we look at the role of servitization in the post-pandemic world.

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Research Briefing: Servitization in a post-pandemic world

Access this exclusive FSN Research report, in partnership with HSO, where we ask did the pandemic kill servitization or make it stronger?

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Does asset data analysis require fresh technology or fresh processes?

When it comes to making sure that organizations are then utilizing the data collected effectively, does asset data analysis require fresh technology or fresh processes?

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A period of transition where asset data is collected through multiple sources

In our research study, conducted in partnership with ServiceMax, we analyze how service organizations are collecting asset data through multiple sources.

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A key correlation between the extended use of asset data and wider business success

In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.

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Feature, FSN Research

Understanding what effective use of asset data looks like

In this phase of our research study, conducted in partnership with ServiceMax, we shifted our attention towards how field service companies were utilizing data within their organization.

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Identifying the biggest change in the industry for customer requirements

In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.

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