Tag: HSO

Digital Symposium, Digital Transformation, Editor's pick, Feature, Premium Resources

Expert AMA: Where your digital transformation starts is key

HSO’s Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital Transformation Success

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Digital Symposium, Digital Transformation, Home Page, Highlighted Resource, Premium Resources, Resources, FSN Free

Interview: Understanding Why Your Digital Transformation Project Is Failing, Ft. Kevin Brown, HSO

Asset Data Is Now A Fundamental Pillar Of Field Service Operations. Wendy Tai, ServiceMax Outlines Their Solution And Approach To Maximising Asset Data.

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Feature, Home Page, Analysis

The processes and time frames for establishing servitization

In this feature from a recent FSN paper, published in partnership with HSO, we look at the processes and time frames for establishing servitization.

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Feature, Home Page, Trending

What are the drivers for developing servitization offerings?

In this feature from a recent FSN Research paper, sponsored by HSO, we look in-depth at the drivers for developing servitization offerings.

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Feature, FSM Technology, Analysis, Home Page, Trending

The alignment of servitization and outcome-based services

In this feature from a recent FSN Research paper, published in partnership with HSO, we dicuss the alignment of servitization and outcome-based services.

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Feature, FSN Research, Trending, Home Page, Trending

Did the pandemic kill servitization or make it inevitable?

In this feature from a recent FSN Research paper, sponsored by HSO, we look in-depth at the role of servitization after the pandemic.

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Feature, FSN Research, Analysis

Servitization in a post pandemic world

In the first feature from a recent FSN Research paper, published in partnership with HSO, we look at the role of servitization in the post-pandemic world.

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Home Page, Highlighted Resource, Resources, FSN Free

Research Briefing: Servitization in a post-pandemic world

Access this exclusive FSN Research report, in partnership with HSO, where we ask did the pandemic kill servitization or make it stronger?

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FSM Technology, News

HSO Wins Field Service Deal With SMS Plc Utilising Microsoft Dynamics 365 and Fast Lean Smart

The new platform will allow SMS’ 400 field service engineers to manage its roll-out of 2.4 million smart meters seamlessly.

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Feature, FSM Technology, FSM Technology, Analysis

How Do We Integrate Remote Service into Field Service Operations?

Dan Snowden and Max Dinser of HSO discuss how we can integrate remote services into field service operations.

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