Tag: KPIs

Feature, Service Operations

How to Look Beyond KPIs

How to Look Beyond KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed how medical device service organizations and their workforce measured up against …...

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Digital Transformation, Digital Transformation, Analysis, Feature, Service Operations

Medical Service Benchmarks Across 5 Key KPIs

Medical Service Benchmarks Across 5 Key KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed how medical device service organizations and their workforce measured …...

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Feature

Benchmarking Report: 2022 Service Intelligence Report

Benchmarking Report: 2022 Service Intelligence Report Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which offers an in-depth analysis of field service …...

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Digital Transformation, Analysis, Feature

Successful Digital Transformation: Learning From Failures

Fail fast falling forward Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Martin Summerhayes, Head of Digital Transformation Services at MDB Service …...

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Feature, Service Operations, Trending

Is Now the Time to Re-evaluate the Key Performance Indicators of Your Company?

Are you measuring the wrong metrics? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Martin Summerhayes, Head of Digital Transformation Services at …...

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Feature, Service Operations, Trending

The Difference Between Effectiveness and Utilisation

Do you track engineer effectiveness? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Martin Summerhayes, Head of Digital Transformation Services at MDB …...

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Digital Transformation, Feature

Measure What Matters

Is Your Organisation in Tune With Customer Expectations? Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which offers an in-depth analysis of …...

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Digital Transformation, Analysis, Feature, Service Operations, Analysis

Look Beyond your KPIs

Will the Skills Gap impact your business? Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which offers an in-depth analysis of field …...

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Digital Transformation, Trending, Feature

Is Your Organisation in Tune With Customer Expectations?

Is Your Organisation in Tune With Customer Expectations? In this article, we discuss the findings of Aquant’s 2022 Service Intelligence Benchmark Report and look at some key observations about service performance from …...

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Digital Transformation, Trending, Feature

Service Benchmarks Across 5 Key KPIs

What do your KPIs not tell you? Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which offers an in-depth analysis of field …...

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