Tag: martin Knook

Feature, Service Strategy

Can we centralize decentralization?

Can we centralize decentralization? There are benefits and challenges to both the centralized and decentralized approaches to field service...

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Feature, Service Strategy

The strategic importance of centralizing decentralization

The strategic importance of centralizing decentralization There are benefits and challenges to both the centralized and decentralized...

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Feature, Service Strategy

Do remote tools empower decentralized service

Do remote tools empower decentralized service There are benefits and challenges to both the centralized and decentralized approaches to...

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Feature, Service Strategy

Why globalization and centralization are not the same

Why globalization and centralization are not the same There are benefits and challenges to both the centralized and decentralized...

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Feature, Service Strategy

The importance of autonomy in the field

The importance of autonomy in the field There are benefits and challenges to both the centralized and decentralized approaches to field...

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Feature, Service Strategy

The key benefits of centralization

The key benefits of centralization There are benefits and challenges to both the centralized and decentralized approaches to field service...

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Premium Resources, Resources, FSN Free

Interview: Centralizing Decentralization, ft. Martin Knook, CEO, Gomocha

Interview: Centralizing Decentralization, ft. Martin Knook, CEO, Gomocha There are benefits and challenges to both the centralized and...

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Feature, Service Operations, Service Strategy

Knowledge transfer is all about the culture of a business

Knowledge transfer is all about the culture of a business Having worked together on an exclusive new Field Service News White Paper, Kris...

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Feature, Service Operations, Service Strategy

Identifying the value in asset data optimisation

identifying the value in asset data optimisation Having worked together on an exclusive new Field Service News White Paper, Kris Oldland is...

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Feature, Service Operations, Service Strategy

The importance of culture in establishing knowledge habits across the business

The importance of culture in establishing knowledge habits across the business Having worked together on an exclusive new Field Service...

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