Tag: NEWS

News

FLS – Fast Lean Smart UK welcomes German Ambassador

FAST LEAN SMART UK welcomed The German Ambassador, Miguel Berger for a visit to its Northern Office at Sci-Tech Daresbury.

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Digital Transformation, Digital Transformation, Analysis, News

Customer service executives prioritize processes, data and breaking down silos

OTRS Group survey finds connecting with customers on the channels they prefer poses biggest challenge for customer experience. Improving the use of customer data is the most important success factor alongside process optimization

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FSM Technology, FSM Technology, Trending, News

Equipped to Do More: Vermeer Selects Syncron to Enhance its Global Aftermarket Parts Pricing Operations

Global manufacturer of industrial and agricultural equipment uses Syncron Price to optimize parts pricing and increase customer satisfaction.

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News

PTC to Acquire Leading SaaS Field Service Management Provider ServiceMax

Acquisition expected to strengthen service capabilities of PTC’s closed-loop PLM portfolio.
PTC’s manufacturing customers rely on field service management for product performance, customer satisfaction, and profitability expansion.

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News

Syncron to Present at Upcoming Field Service Conferences in Asia and Europe

Syncron will deliver a keynote presentation at the Field Service Asia Connect conference in Singapore and host a roundtable discussion at the Field Service conference in Amsterdam around technician enablement for a global workforce.

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FSM Technology, Trending, News

OverIT has been named a Visionary in the Gartner® Magic Quadrant™ for Field Service Management for the fourth time in a row

OverIT has been recognized by Gartner in the Visionary Quadrant based on the company’s Completeness of Vision and Ability to Execute.

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News

Syncron To Sponsor and Participate in the Upcoming Association of Equipment Manufacturers (AEM) Annual Conference

Syncron will sponsor and participate in the 2022 AEM annual conference in Napa, Calif., connecting with service organizations in the equipment manufacturing industry.

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FSM Technology, Trending, News

Zinier and FLS Announce Partnership to Provide Field Service Industry with Enhanced Scheduling and Real-Time Resource Optimization

Zinier and FLS – FAST LEAN SMART announce a new partnership to enhance Zinier’s field service automation platform.

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News, Service Operations

International wireless solutions providers announce new group to serve different industries

In a bid to combine the expertise of industry-leading wireless solutions providers, Ramtech has announced it will be working alongside businesses Argus and Hyfire to form ‘The Orama Group’.

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News, Service Strategy, Service Strategy, Editor's Pick

IFS continues to deliver strong 2022 financial performance with Q3 Year-to-Date results

The company attributes its continued success to its dogmatic commitment to delivering a frictionless experience to its customers and a product strategy that meets real market demand, and provides the capabilities business leaders are looking for today to mitigate risk, and tomorrow, to future proof their business.

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