Focus on the customer, they hold the keys to success
Whilst technology drives innovation within our industry, we must not forget the basic fundamentals of field service, namely putting the customer at the heart of everything we do writes Aberdeen Group’s Aly Pinder…
Joining the dots of service excellence with asset data
Joining the dots of service excellence with asset data Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief...
Do we need to connect legacy assets to IoT?
Do we need to connect legacy assets to IoT? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...
Moving asset data across an organisation
Moving asset data across an organisation Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer,...
The tale that asset data can tell is a compelling and important one
The tale that asset data can tell is a compelling and important one Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit...
Asset data comes from more sources than just IoT
Asset data comes from more sources than just IoT Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...
Just How Big is Big Data for Field Service Operations?
Too Big? Big Enough? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...
Why Digitalisation Further Emphasises the Importance of Outside-In Thinking
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris Raddats of the...
The Close Relationship Between Servitization and Digitalisation
Digital, meet service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...
Conflict and Resolution Around Data Ownership
Who owns what data when? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr....
