We tackle a contentious issue unearthed in the FSN Research project that we were discussing: Why aren’t all organisations using connectivity in their new product development?
We focus on the impact the pandemic and subsequent lock-downs had on the global supply chain and ask if there are things we can do today to be prepared for such situations returning in the future.
We discuss whether it is possible to define what effective use of data means
We explore whether it is a lack of trust in data that is holding us back from truly being able to leverage and unlock the powerful insight we could have within our asset data
When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. However, the reality is that the overwhelming majority of such projects appear to be taking longer than anticipated and, at worst, failing.
In this Think Tank we take a deeper dive into regulations and how will they drive digital transformation requirements for field service companies.
Access the exclusive Field Service News Think Tank Sessions Executive Briefing report as we reflect on a very robust conversation around the effective use of asset data in field service
What is the Role of the non-OEM in Servitization Whilst companies shift from strictly new product sales to instead selling the outcome a product delivers, its an embodiment of change.
What is the Motivation of Customers By proactively eliminating potential customer problems and proactively fixing those that arise, customer success gives your business a better chance at retaining customers and
Service Consolidation Depending on the complexity of projects it may be optimal to consolidate the various service providers under the umbrella of a single service contract. This provides a far
