Field Service Think Tank Sessions: A Workplace Safety Culture
It’s a shift prompted by stringent regulation and legislation – particularly in the UK and Europe – and a desire to build health...
Thinking out Loud
Mark Glover looks at some of the key themes raised from the second part of Field Service News’ London Think Tank where technology and...
Opportunity or Threat?
We have undoubtedly seen an increase in digital transformation projects and service organisations investing heavily in new technologies....
Where Does the Value of Digitalisation Lie?
It is almost impossible to hold any business conversation for too long before the words digitalisation, or digital transformation are...
Field Service Think Tank Sessions: Lone Working and Driver Safety
Whilst we are all of course trying to reduce ‘screen-time’ as much for productivity reasons as anything else, we mustn’t overlook the...
Knowledge as a Service Differentiator
One of the outcomes of the over-arching trend of outcome-based service becoming a key revenue strategy is that field service has also...
Is Investment Now Essential?
We have undoubtedly seen an increase in digital transformation projects and service organisations investing heavily in new technologies....
The Drivers Behind Adopting Remote Services
The trend towards adopting remote services has been one that many field service organisations have been embracing, even more so during the...
Has the Covid Crisis Accelerated the Case for Servitization?
In times of economic turndown, we have consistently seen service revenues become the backbone of recovering economies. Indeed, many point...
Field Service Think Tank Sessions: Sub-contractors and health and safety
Following a Field Service News Think Tank held in London November 2019, attendees discussed global implementation of safety standards and...
