Tag: USA

Digital Transformation, Feature, Service Strategy

Where is the Return on Investment when it comes to remote service strategies?

Where is the Return on Investment when it comes to remote service strategies? At the December 2023 Copperrberg Service Academy, Izzy...

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Digital Transformation, Feature, Service Strategy

The technology stack underpinning Konica Minolta’s remote service strategy

The technology stack underpinning Konica Minolta’s remote service strategy At the December 2023 Copperrberg Service Academy, Izzy...

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Digital Transformation, Feature, Service Strategy

Do remote service strategies need to be different depending on the industry vertical they are being deployed into?

Do remote service strategies need to be different depending on the industry vertical they are being deployed into? At the December 2023...

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Digital Transformation, Feature, Service Strategy

The common threads that have been successful in remote service have followed

The common threads that have been successful in remote service have followed At the December 2023 Copperrberg Service Academy, Izzy Sanchez...

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Digital Transformation, Feature, Service Strategy

What were the drivers for adopting a remote first strategy for Konica Minolta?

Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg Service...

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Digital Transformation, Feature, Service Strategy

Do we need different strategies for remote service when working with third-party field workforces?

Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg Service...

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Digital Transformation, Feature, Service Strategy

The organizational structure Konica Minolta adopted when rolling out remote service

The organizational structure Konica Minolta adopted when rolling out remote service At the December 2023 Copperrberg Service Academy, Izzy...

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FSM Technology, News

Trackunit acquires N. American IoT field services expert OEMSI

Global IoT services provider Trackunit has acquired North American field services expert OEM Solutions Inc as part of its drive to offer...

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