Digital Transformation, Feature, Pricing, Service Strategy
October 29, 2024
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data AI, machine learning, and big data are reshaping manufacturing pricing strategies, offering new ways to enhance precision, adapt …...
October 25, 2024
Empower Your Customers Via Self-service: Ideas for Field Service Organizations
Empowering Customers Through Self-Service: Insights for Field Service Organizations For today’s field service organizations (FSOs), giving customers control with self-service tools isn’t just about keeping up with trends—it’s a practical, …...
September 23, 2024
How to Boost Service Revenue with Proactive Field Service Models
Discover how predictive maintenance drives service revenue and customer satisfaction in field service operations.
September 20, 2024
Creating Value Through Services: Where to Start?
As part of our FSN10 anniversary celebrations we revisit this great article authored by industry veteran Nick Frank
Feature, Field Service Forum, FSM Technology
August 19, 2024
Field Service Forum After Hours 24: Jean-Thomas Célette, Coresystems
Field Service Forum After Hours 24: Jean-Thomas Célette, Coresystems Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment at...
Feature, Field Service Forum, FSM Technology
August 15, 2024
Field Service Forum After Hours 24: Aymen Gatri, Aftermarket and Service Expert
Field Service Forum After Hours 24: Aymen Gatri, Aftermarket and Service Expert Kris Oldland, the Editor-in-Chief at Copperberg, takes a...
Feature, Field Service Forum, Service Leadership
August 13, 2024
Field Service Forum After Hours 24: Alvaro Pombo, TrueContext
Field Service Forum After Hours 24: Alvaro Pombo, TrueContext Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment at the end of...
INDUSTRY NEWS:
October 29, 2024
Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Customer Service Excellence” in-person event on 12th November 2024
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief...
September 24, 2024
Encompass Supply Chain Solutions Welcomes New Vice President of HVAC and Market Strategy
Encompass Supply Chain Solutions appoints Scott Pierson as VP of HVAC and Market Strategy to drive...
September 23, 2024
Bowker Transport set to improve driver safety and fuel performance with Webfleet
Bowker Transport is set to improve driver safety, reduce fuel use and cut CO2 emissions, thanks to...
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June 30, 2024
White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024)
White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024) Initially perceived as a tool for enhancing...
Premium Resources, Resources, FSN Free
June 23, 2024
White Paper: The AI Advantage: Transforming Customer Experiences in Field Services (2024)
White Paper: The AI Advantage: Transforming Customer Experiences in Field Services (2024) In the field service sector, organisations...