Digital Transformation, Feature, Pricing, Service Strategy

October 29, 2024

Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data

Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data AI, machine learning, and big data are reshaping manufacturing pricing strategies, offering new ways to enhance precision, adapt …...

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Feature, Service Strategy

October 25, 2024

Empower Your Customers Via Self-service: Ideas for Field Service Organizations

Empowering Customers Through Self-Service: Insights for Field Service Organizations For today’s field service organizations (FSOs), giving customers control with self-service tools isn’t just about keeping up with trends—it’s a practical, …...

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Feature

September 23, 2024

How to Boost Service Revenue with Proactive Field Service Models

Discover how predictive maintenance drives service revenue and customer satisfaction in field service operations.

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Feature, Service Strategy

September 20, 2024

Creating Value Through Services: Where to Start?

As part of our FSN10 anniversary celebrations we revisit this great article authored by industry veteran Nick Frank

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Feature, Field Service Forum, FSM Technology

August 19, 2024

Field Service Forum After Hours 24: Jean-Thomas Célette, Coresystems

Field Service Forum After Hours 24: Jean-Thomas Célette, Coresystems Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment at...

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Feature, Field Service Forum, FSM Technology

August 15, 2024

Field Service Forum After Hours 24: Aymen Gatri, Aftermarket and Service Expert

Field Service Forum After Hours 24: Aymen Gatri, Aftermarket and Service Expert Kris Oldland, the Editor-in-Chief at Copperberg, takes a...

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Feature, Field Service Forum, Service Leadership

August 13, 2024

Field Service Forum After Hours 24: Alvaro Pombo, TrueContext

Field Service Forum After Hours 24: Alvaro Pombo, TrueContext Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment at the end of...

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INDUSTRY NEWS:

October 29, 2024

Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Customer Service Excellence” in-person event on 12th November 2024

The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief...

September 24, 2024

Encompass Supply Chain Solutions Welcomes New Vice President of HVAC and Market Strategy

Encompass Supply Chain Solutions appoints Scott Pierson as VP of HVAC and Market Strategy to drive...

September 23, 2024

Bowker Transport set to improve driver safety and fuel performance with Webfleet

Bowker Transport is set to improve driver safety, reduce fuel use and cut CO2 emissions, thanks to...

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Premium Resources, Resources, FSN Free

September 23, 2024

White Paper: Modular Construction Meets FSM: A Strategic Blueprint for Enhanced Efficiency and Innovation (2024)

Premium Resources, Resources, FSN Free

June 30, 2024

White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024)

White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024) Initially perceived as a tool for enhancing...

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Premium Resources, Resources, FSN Free

June 23, 2024

White Paper: The AI Advantage: Transforming Customer Experiences in Field Services (2024)

White Paper: The AI Advantage: Transforming Customer Experiences in Field Services (2024) In the field service sector, organisations...

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