Inventory management in field service is hard to get right
Paul Adams of Solarvista looks at one of the most important, yet often mis-managed areas of field service, inventory management…...
A tale of two markets? Field service and the rugged tablet
Xplore Technologies’ Sandy McCaskie asks whether the rising “consumer made rugged” approach can work for field service companies? In...
Still time to register for the next Service Community event
The next event put together by non-profit knowledge sharing organisation The Service Community is to be held on the 16th April at the...
Security specialist upholds outstanding customer service with Fleetmatics
Security integration specialist Scottish Communications Group (SCG) has cut thousands of pounds from its annual fuel bill following the...
Enhancing your end-to-end workflow with mobile technology
John Cameron, general manager of Trimble Field Service Management looks at how technology can play in a part in the whole field service...
Green intentions? The end game of fleet sustainability examined
Business motivations for running a green fleet can be many. Environmental ethics are laudable but the business case is clear and financial...
The Big Debate: Servitization (part two)
At the recent AfterMarket conference in Amsterdam Field Service News Editor, Kris Oldland hosted a panel debate with three speakers key...
Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)
Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries,...
Top 10 implementation tasks for a mobile workforce management system
Alan McNamara of Ultan Technologies gives us a run down of some key considerations for implementing mobile workforce technology… 1:...
Eight tips for improving field service productivity: Part Three
Whilst technology can play a big part in improving the efficiency of a field service operation, nothing is as important as ensuring your field service managers are fully armed to do their job.