Month: March 2015

Feature, Service Operations

Inventory management in field service is hard to get right

Paul Adams of Solarvista looks at one of the most important, yet often mis-managed areas of field service, inventory management…...

Read More

Feature, FSM Technology

A tale of two markets? Field service and the rugged tablet

Xplore Technologies’ Sandy McCaskie asks whether the rising “consumer made rugged” approach can work for field service companies? In...

Read More

News, Service Leadership

Still time to register for the next Service Community event

The next event put together by non-profit knowledge sharing organisation The  Service Community is to be held on the 16th April at the...

Read More

FSM Technology, News

Security specialist upholds outstanding customer service with Fleetmatics

Security integration specialist Scottish Communications Group (SCG) has cut thousands of pounds from its annual fuel bill following the...

Read More

Feature, FSM Technology

Enhancing your end-to-end workflow with mobile technology

John Cameron, general manager of Trimble Field Service Management looks at how technology can play in a part in the whole field service...

Read More

Feature, Service Operations

Green intentions? The end game of fleet sustainability examined

Business motivations for running a green fleet can be many. Environmental ethics are laudable but the business case is clear and financial...

Read More

Feature, Service Strategy

The Big Debate: Servitization (part two)

At the recent AfterMarket conference in Amsterdam Field Service News Editor, Kris Oldland hosted a panel debate with three speakers key...

Read More

Digital Transformation, Feature, FSM Technology

Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)

Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries,...

Read More

Feature, FSM Technology, Service Operations

Top 10 implementation tasks for a mobile workforce management system

Alan McNamara of Ultan Technologies gives us a run down of some key considerations for implementing mobile workforce technology… 1:...

Read More

Feature, Service Operations

Eight tips for improving field service productivity: Part Three

Whilst technology can play a big part in improving the efficiency of a field service operation, nothing is as important as ensuring your field service managers are fully armed to do their job.

Read More
Close