Month: January 2022

Digital Transformation, Feature

Asset data comes from more sources than just IoT

Asset data comes from more sources than just IoT Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...

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Digital Transformation, Feature

Connected Field Service: IoT and Improving Asset Management

Connected Field Service: IoT and Improving Asset Management There are several areas in which connected field service can change asset...

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Digital Transformation, Feature

The Key Challenges Field Service Companies Face When Delivering Service Remotely

The Key Challenges Field Service Companies Face When Delivering Service Remotely

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Feature, Service Strategy

Reactive-Proactive-Servitized. Is this the natural evolutionary path of service design?

Reactive-Proactive-Servitized. Is this the natural evolutionary path of service design?

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Digital Transformation, Feature, Service Strategy

Just How Big is Big Data for Field Service Operations?

Too Big? Big Enough? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...

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Digital Transformation, Feature, Service Strategy

Why Digitalisation Further Emphasises the Importance of Outside-In Thinking

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris Raddats of the...

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Digital Transformation, Feature, Service Strategy

The Close Relationship Between Servitization and Digitalisation

Digital, meet service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...

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Digital Transformation, Feature, Service Strategy

Conflict and Resolution Around Data Ownership

Who owns what data when? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr....

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Digital Transformation, Feature, Service Strategy

Echoes Across Servitization and Digitalisation

Digitalization and Servitization must be truly aligned Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service...

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Feature, Service Strategy

Distilling the Learning of Servitization from Recent Academic Studies

Academia and industry must drive each other towards excellence Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field...

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