Month: January 2022

Covid Recovery & New Normal, Digital Transformation, Premium Resources, Remote Service Delivery, Written Content

White Paper: Redefining the Value Proposition of Service in a World of Remote First Service Delivery (2020)

Executive Briefing: Is Remote First the Default of the New Normal? Add to Your Personal Library (0) Click Category to Bookmark Public...

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FSM Technology, News

Durabook and IPC2U Sign Distribution Agreement

Durabook, Twinhead International Corp. and IPC2U GmbH have agreed a distribution partnership in which the entire mobile rugged portfolio is...

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Digital Transformation, FSM Technology, News

Durabook and Microsoft Windows: The Ultimate Partnership

The cyber landscape is constantly evolving; that’s why organizations across every sector need reliable, cutting-edge devices that can...

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Feature, FSN Research, Analysis, Service Strategy

Why co-creation is increasingly becoming the secret to successful service delivery design

Innovation through co-creation FSN Research recently undertook a detailed study in partnership with HSO to understand precisely what CSAT...

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Digital Transformation, FSM Technology, News

Topcon Positioning Has Announced Its MC-Max Machine Control Solution.

Based on its MC-X machine control platform, and backed by Sitelink3D – the company’s real-time, cloud-based data management ecosystem – MC-Max is a scalable solution for mixed-fleet heavy equipment environments.

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Digital Transformation, Feature

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why In this article, we discuss the findings of...

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