Month: January 2022

Premium Resources, Remote Service Delivery, Written Content

White Paper: Beyond the Theory: A Practical Exploration of Existing Usage of Augmented Reality in Field Service (2021)

White Paper: Beyond the Theory: A Practical Exploration of Existing Usage of Augmented Reality in Field Service (2021) Add to Your Personal...

Read More

Premium Resources, Servitization and Advanced Service Design, Written Content

White Paper: Customer Success: A Journey Beyond Customer Satisfaction (2021)

White Paper: Customer Success: A Journey Beyond Customer Satisfaction (2021) Add to Your Personal Library (0) Click Category to Bookmark...

Read More

Covid Recovery & New Normal, Digital Transformation, Premium Resources, Remote Service Delivery, Written Content

White Paper: Redefining the Value Proposition of Service in a World of Remote First Service Delivery (2020)

Executive Briefing: Is Remote First the Default of the New Normal? Add to Your Personal Library (0) Click Category to Bookmark Public...

Read More

FSM Technology, News

Durabook and IPC2U Sign Distribution Agreement

Durabook, Twinhead International Corp. and IPC2U GmbH have agreed a distribution partnership in which the entire mobile rugged portfolio is...

Read More

Digital Transformation, FSM Technology, News

Durabook and Microsoft Windows: The Ultimate Partnership

The cyber landscape is constantly evolving; that’s why organizations across every sector need reliable, cutting-edge devices that can...

Read More

Feature, FSN Research, Analysis, Service Strategy

Why co-creation is increasingly becoming the secret to successful service delivery design

Innovation through co-creation FSN Research recently undertook a detailed study in partnership with HSO to understand precisely what CSAT...

Read More

Digital Transformation, FSM Technology, News

Topcon Positioning Has Announced Its MC-Max Machine Control Solution.

Based on its MC-X machine control platform, and backed by Sitelink3D – the company’s real-time, cloud-based data management ecosystem – MC-Max is a scalable solution for mixed-fleet heavy equipment environments.

Read More

Digital Transformation, Feature

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why In this article, we discuss the findings of...

Read More
Close