Month: January 2022

Digital Transformation, Feature, Service Operations, Editor's Pick

We need to rethink training in field service

We need to rethink training in field service Field Service News and ServiceNow have recently partnered on an exclusive new white paper “Understanding The Next Phase Of IoT Evolution” and as part of the planning for this paper, Kris Oldland, Editor-in-Chief, Field Service News, was joined on the Field Service News Digital...

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Digital Transformation, Feature

Are we ready for IoT 2.0?

Are we ready for IoT 2.0? A study by Field Service News Research in 2021 revealed that the field service sector, has now firmly embraced IoT. In that study, which had input from over 280 field service professionals, 76% of field service companies now had some connectivity with their install base.   It would appear …...

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Digital Transformation, Feature

Moving asset data across an organisation

Moving asset data across an organisation Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.   In this section of the...

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Digital Transformation, News

IFS Delivers Another Market-Beating Year with Software Growth at 22%

IFS, the global cloud enterprise applications company, announced its Q3 2021 year-to-date (YTD) financial results, ending September 30, 2021. The company saw a 22% growth in software revenue in 2021, with cloud revenue going strong at a 105% increase year on year despite Covid-19 headwinds. Our ability to enable our customers to deliver...

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Digital Transformation, Feature

Effective IoT strategy needs executive buy-in across a business

Effective IoT strategy needs executive buy-in across a business Field Service News and ServiceNow have recently partnered on an exclusive new white paper “Understanding The Next Phase Of IoT Evolution” and as part of the planning for this paper, Kris Oldland, Editor-in-Chief, Field Service News, was joined on the Field...

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Digital Transformation, Feature

The tale that asset data can tell is a compelling and important one

The tale that asset data can tell is a compelling and important one Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.  ...

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Think Tank Sessions, Written Content

Think Tank Sessions: Digitalization and Disruption (EMEA Edition)

Think Tank Sessions: Executive Briefing – Digitalization and Disruption (EMEA Edition) (2022) The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Even now, we are still only just beginning to exit the grips of...

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Think Tank Sessions, Written Content

Think Tank Sessions: Digitalization and Disruption (APAC Edition)

Think Tank Sessions: Executive Briefing – Digitalization and Disruption (APAC Edition) (2021) The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Even now, we are still only just beginning to exit the grips of...

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Digital Symposium, Digital Transformation, Premium Resources

Interview: Digital Transformation and the Democratization of Service Excellence Ft. Bulent Cinarkaya & Tasker Generes, ServiceNow

Interview: Digital Transformation and the Democratization of Service Excellence. Ft. Bulent Cinarkaya and Tasker Generes, ServiceNow Field Service News and ServiceNow have recently partnered on an exclusive new white paper “Understanding The Next Phase Of IoT Evolution” and as part of the planning for this paper Kris Oldland,...

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Digital Transformation, Feature

IoT in field service must be considered a strategic conversation

IoT in field service must be considered a strategic conversation Field Service News and ServiceNow have recently partnered on an exclusive new white paper “Understanding The Next Phase Of IoT Evolution” and as part of the planning for this paper, Kris Oldland, Editor-in-Chief, Field Service News, was joined on the Field...

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