Feature, Service Strategy

Do Social Bubbles Show the Way for Service Bubbles Post Covid-19?

Do Social Bubbles Show the Way for Service Bubbles Post Covid-19? As our industry is desperately seeking avenues to return to normality,...

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Digital Transformation, Feature, Uncategorized

Aquant Launches New AI Tool, Service Insights

Aquant’s Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences.

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Digital Transformation, Feature

Blaze new trail with Field Service, now

Blaze new trail with Field Service, now In many ways the world in which we operate has changed so radically that the work-flows of just two...

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Feature, Service Strategy

4 Foolproof Steps to Kick Off a Tech Deployment

In this new article by Aquant, we look at a step-by-step approach that all service leaders should consider to ensure a smooth tech deployment.

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Feature, Service Operations

4 Solutions For Effectively Building The New Service Workforce

In the third and final excerpt from a recent white paper published by Aquant, we look at four solutions for effectively building the new service workforce…

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Feature, FSN Research, Trending

The Processes of Workforce Management Are Strong, but the Tools Need Improvement

We are on the right path, but we could get there faster. As we bring our series of analysis in our exclusive research study run in...

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Feature, Service Operations

Two Major Service Challenges to Overcome

Two Major Service Challenges to Overcome In this second article of a series of excerpts from a recent white paper published by Aquant, we...

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Feature, FSN Research, Trending

The Tools And Processes Being Used For Workforce Management

There are better ways to track workforce trends. As we continue the analysis our exclusive research study run in conjunction with...

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Feature, Service Operations

The Ongoing Generational Shift in the Service Workforce

The Ongoing Generational Shift in the Service Workforce In the first article of a series of excerpts from a recent white paper published by...

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Feature, FSN Research

Employee Placement, Discipline and Churn

Does your workforce have a revolving door? In this third part of the analysis our exclusive research study run in conjunction with...

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