Do Social Bubbles Show the Way for Service Bubbles Post Covid-19?
Do Social Bubbles Show the Way for Service Bubbles Post Covid-19? As our industry is desperately seeking avenues to return to normality,...
Aquant Launches New AI Tool, Service Insights
Aquant’s Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences.
Blaze new trail with Field Service, now
Blaze new trail with Field Service, now In many ways the world in which we operate has changed so radically that the work-flows of just two...
4 Foolproof Steps to Kick Off a Tech Deployment
In this new article by Aquant, we look at a step-by-step approach that all service leaders should consider to ensure a smooth tech deployment.
4 Solutions For Effectively Building The New Service Workforce
In the third and final excerpt from a recent white paper published by Aquant, we look at four solutions for effectively building the new service workforce…
The Processes of Workforce Management Are Strong, but the Tools Need Improvement
We are on the right path, but we could get there faster. As we bring our series of analysis in our exclusive research study run in...
Two Major Service Challenges to Overcome
Two Major Service Challenges to Overcome In this second article of a series of excerpts from a recent white paper published by Aquant, we...
The Tools And Processes Being Used For Workforce Management
There are better ways to track workforce trends. As we continue the analysis our exclusive research study run in conjunction with...
The Ongoing Generational Shift in the Service Workforce
The Ongoing Generational Shift in the Service Workforce In the first article of a series of excerpts from a recent white paper published by...
Employee Placement, Discipline and Churn
Does your workforce have a revolving door? In this third part of the analysis our exclusive research study run in conjunction with...