Author: Kris Oldland

Premium Resources, Resources, FSN Free

White Paper: Embracing The Next Wave: Generative AI in Field Service Management

White Paper: Embracing The Next Wave: Generative AI in Field Service Management This white paper is part of the FSN PRO library of premium...

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Digital Transformation, eCommerce, Feature

eConnect After Hours 24: Vincent Van Hellemondt, Valtech

eConnect After Hours 24: Vincent van Hellemondt, Valtech Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and...

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Uncategorized

The Next Wave: Access Verification

Hey , welcome back!  Good News! You’re all logged in and can access the white paper “The Next Wave: Embracing The Next Wave:...

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eCommerce, Feature, Service Strategy

eConnect After Hours 24: Olivier Gill, Exclusive Networks

eConnect After Hours 24: Olivier Gill, Exclusive Networks Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and...

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Feature, Service Strategy

FSN Archives: Understanding Servitization with Rolls Royce

A classic post from the Field Service News archives sees Kris Oldland and Nick Frank team up in what became one of the industries widely watched interviews

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Digital Transformation, News

Keysight and University of Malaga Integrating Artificial Intelligence into 6G

As AI in field service becomes increasingly important and vast amounts of data drive our industry, this collaboration could yield key insights for future service operations…

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FSM Technology

Can the devices we give our field techs help us meet sustainability goals?

Can the devices we give our field techs help us meet sustainability goals? Can the devices we give our field techs help us meet...

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Feature, FSM Technology, Home

Does outcome-based recruitment solve the workforce shortage in field service?

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss outcome-based recruitment as a solution to the workforce shortage in the field service sector.

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FSM Technology

What next for rugged computing?

What next for rugged computing? What next for rugged computing? Kris Oldland, Editor-in-Chief of Field Service News, welcomes Ben Baum, VP...

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FSM Technology

The trade between rugged and CPU no longer exists

The trade between rugged and CPU no longer exists The trade between rugged and CPU no longer exists Kris Oldland, Editor-in-Chief of Field...

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