Author: Aquant

Feature, Service Strategy

Selling Service: Inside Philips’ Unconventional Team Structure

Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective approach to sales and service.

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Feature, Service Strategy

Achieving Work-Life Balance in the Fast-Paced Service Industry: Practical Lessons for Leaders

Aquant recently spoke with Lacey Gigante, Director of Post-Market Surveillance at Integra Life Sciences about how to achieve work-life balance in the service industry.

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Feature, Home, Service Operations

How can Service Orgs Succeed in a Time of Inflation, Labor Shortages, and a Workforce Skills Gap?

Aquant’s 2023 Service Intelligence Benchmark Report analyzed how factors like inflation, a labor shortage, and a knowledge gap are impacting the service industry.

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News, Service Strategy

Field Service Costs Rose Sharply in 2022 Despite Overall Service Improvements

On average, bottom-performers of service organizations cost 67% more than top-performers, indicating that the skills gap is a major factor in rising costs – in addition to inflation.

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Feature, Home, Service Operations

5 Ways Tech Can Improve Your Organization’s Efficiency in a Recession

Aquant shares 5 ways tech can improve their organization’s efficiency during a recession. Download the e-book, available at Field Service News

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Home

The Service Leader’s Recession Playbook: How to Accelerate Your Organization’s Efficiency (2022)

Download the Service Leader’s Recession Playbook by Aquant, available at Field Service News and learn how to accelerate your organization’s efficiency.

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Feature, Service Operations

Out With the Old, In With the New

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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News, Service Operations

Aquant Expands Offering of Service Hero App for Technicians Who Service Commercial Kitchen Appliances

Aquant expands its Service Hero™ product line to enable food service technicians to resolve commercial kitchen appliance issues in...

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Feature, Service Operations

How to Look Beyond KPIs

How to Look Beyond KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed how medical device...

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Digital Transformation, News

Aquant Announces $70 Million Series C Funding Round To Revolutionize The Service Industry Using Artificial Intelligence

The investment will support the growth and advance its industry-leading service intelligence technology.

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