Author: ifs

Digital Transformation, News

IFS Cloud May 2023 release to advance business resilience efforts through optimization and connectivity capabilities

IFS the global cloud enterprise software company, today announced the general availability of the first of its twice-yearly IFS Cloud releases. The update will support customers as they enhance business agility, build resilience and mitigate risk in a world of constant change.

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Feature, FSM Technology

Why the employee experience must be factored into modern FSM thinking

Mark Brewer, IFS, discussed why employee experience is important in FSM thinking and if field service is becoming a more vertically-focused industry.

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FSM Technology, News

Join IFS and Electrolux for an Insightful Webinar on Dynamic Scheduling and Customer Centricity

Discover how Electrolux is transitioning from manual to automated scheduling and the impact that dynamic scheduling solution can have on your organization’s service delivery.

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Feature, FSM Technology

The Changing Landscape of FSM Solutions

Mark Brewer, IFS, discusses how technological advancement is rapidly changing the landscape of field service management solutions.

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News, Service Strategy

IFS appoints Matthias Heiden as Chief Financial Officer

IFS, the global cloud enterprise software provider, announces the appointment of Matthias Heiden as its new Chief Financial Officer.

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Feature, FSM Technology

Best of breed? Platform? Why not best-of-suite?

Mark Brewer, IFS, discusses how organizations and customers approach the perennial challenge of having an integrated best-of-breed or taking the risks of acquiring a platform and how we can move forward with a ‘best-of-suite’ approach.

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Feature, FSM Technology

What is driving IFS’s consistent acknowledgment as an industry leader?

Mark Brewer explains how IFS approaches its continuous improvement journey and how the company has maintained both its vision and the ability to follow through and deliver.

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News, Service Strategy

IFS performance outpaces competitors with 5th consecutive year of double-digit growth

IFS has announced financial results for the full year ending December 31, 2022 with the company posting exceptional results with software revenue and cloud revenue growth as existing customers and new customers switch to IFS Cloud.

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News, Service Operations

Pressure to meet SLAs, lack of skilled workers, and the need to reach tech superiority: Field Service companies reveal their biggest challenges and bright spots in IFS State of Service 2023 research

IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption.

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Digital Transformation, Feature

Optimal technology solutions in the telecommunications sector

To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.

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