Author: ifs

Digital Transformation, Feature

Identifying the challenges that telcos face

To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.

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Digital Transformation, News

IFS helps deliver at the Moment of Service this Christmas

IFS reveals the biggest brand win in history, as they are announced as the official Field Service vendors for Father Christmas and his well-known global business, Claus Corp.

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Uncategorized

White Paper: The impact of telecommunication industry trends on CX and service management

White Paper: The impact of telecommunication industry trends on CX and service management The telecommunications industry is at the...

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News, Service Strategy

IFS continues to deliver strong 2022 financial performance with Q3 Year-to-Date results

The company attributes its continued success to its dogmatic commitment to delivering a frictionless experience to its customers and a product strategy that meets real market demand, and provides the capabilities business leaders are looking for today to mitigate risk, and tomorrow, to future proof their business.

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FSM Technology, News

Just 16% of utilities driven by customer experience when adopting software despite rise in cost of living

Yet 76% are actively automating customer experience as crisis ramps UK.

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FSM Technology, News

New sponsorship underway for IFS Cloud Cable Car

Technology Company IFS begins sponsorship of London’s only cable car with a new eye-catching design featured on all the cabins and terminals.

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FSM Technology, News

IFS Cloud October 2022 release to accelerate business automation and boost companies’ advanced analytics capabilities

The release includes over 340 new features and advancements that will accelerate our customer’s journey to digitalization.

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Feature, Think Tank Sessions, Trending

What is The Motivation of Customers

What is the Motivation of Customers By proactively eliminating potential customer problems and proactively fixing those that arise,...

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FSM Technology, News

Latest IFS assyst Release Automates and Enhances Visibility into Complex Enterprise-Wide Cloud Environments to Drive ROI

IFS introduces new automated discovery tool for better CMDB management, enabling organizations to maximize utilization, improve asset data accuracy, boost compliance, and drive adoption and better user experiences.

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FSM Technology, News

IFS listed as #1 in Gartner® Global EAM Market Share 2021 By Revenue

IFS, the global cloud enterprise software company, today announced that it is positioned number one in the Gartner EAM market share...

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