Author: Zdenek Vrbka

Digital Transformation, Feature, Home Page, Editor's Pick

Professional Service Teams are Switching from WhatsApp to AR-Based Visual Support Tools! But why?

Find out why professional service teams are opting to use AR-Based Visual Support Tools and what potential risks there are to using private chat apps like WhatsApp.

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Digital Transformation, FSM Technology, FSM Technology, Editor's Pick

Is Remote Visual Support a Threat or an Opportunity for Field Service Teams?

COVID-19 turned working life as we know it on its head from one day to the next. It hugely accelerated the necessity of a digital workplace, which has never been more important than it is now. But what exactly does it mean for employees in field service? In the last five years, the innovation team …...

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