From Employee Engagement to a Customer-First Mindset: Lessons from Ortho Clinical Diagnostics’ Technical Solutions Lead
What does it take to make customer experience a top priority in today’s service industry? Aquant has launched the Service Intel...
Are we pushing at an open door when it comes to establishing truly connected field service?
Are we pushing at an open door when it comes to establishing truly connected field service? In a changing world of operations and...
Achieving with Outcome-Based Services
Many of us have heard about the shift from cost-centric to profit-centric business models that’s spearheaded by services. There are lots...
OverIT, Your #1 Digital Partner Choice for Infrastructure
The economies of the world have reached a turning point, seeing the unfortunate loss of lives, affected health, and the mass impact of poor...
Will regulatory pressures drive further adoption of connected field service?
Will regulatory pressures drive further adoption of connected field service? In a changing world of operations and technology, two key...
The rising importance of sustainability in field service
The rising importance of sustainability in field service The world changed in 2020 beyond all recognition. The pandemic brought with it the...
Konica Minolta’s Journey to Remote-as-a-Default
Kris Oldland reflects on the journey Konica Minolta have taken to developing remote-as-a-default approach to service using their own tool AIRe Link
The various ways field service companies collect asset data
The various ways field service companies collect asset data In a changing world of operations and technology, two key topics dominate the...
Sustainability is more than just CSR
Sustainability is more than just CSR The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant...
IFS Cloud April 2022 Release Delivers on IFS Vision to Lead in Cross-Enterprise Insights, Process Automation and Employee Experience
IFS, the global cloud enterprise software company, today announced the release of its first of two updates to IFS Cloud™ in 2022. This...
