Our focus should be on effectiveness rather than mere utilisation
Our focus should be on effectiveness rather than mere utilisation In a changing world of operations and technology, two key topics dominate...
Understanding the why of digital transformation – have perceptions changes since the pandemic?
Understanding the why of digital transformation – have perceptions changes since the pandemic? The #FSN20 is Field Service...
The drivers for change beyond the pandemic
The drivers for change beyond the pandemic The world changed in 2020 beyond all recognition. The pandemic brought with it the most...
Totalmobile Acquires Cognito iQ To Add Leading Analytics Capability To Existing Suite Of Field Service Management Solutions
Insight from Totalmobile provides users with access to real-time operational data and predictive intelligence to optimise workforce planning and service delivery
What are the key themes that will impact the field service sector in the coming years?
What are the key themes that will impact the field service sector in the coming years? In a changing world of operations and technology,...
What does the introduction of remote-first mean for service operations?
What does the introduction of remote-first mean for service operations? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...
Prioritizing digital transformation projects
Prioritizing digital transformation projects The world changed in 2020 beyond all recognition. The pandemic brought with it the most...
What are the most significant ways in which customer expectations are changing?
What are the most significant ways in which customer expectations are changing? In a changing world of operations and technology, two key...
Why Konica Minolta decided to turn AIRe Link into a commercially available tool
Why Konica Minolta decided to turn AIRe Link into a commercially available tool Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...
The pandemic answered a lot of questions in terms of technology in our industry
The pandemic answered a lot of questions in terms of technology in our industry In a changing world of operations and technology, two key...
