Feature

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Feature, Spare Parts

Digital Twins in Spare Parts: Smarter Stock, Fewer Surprises (But Not a Silver Bullet)

Digital twins promise smarter spare parts management, but they’re no magic fix. Companies that invest in quality data and seamless integration reap the rewards—others? Not so much.

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Digital Transformation, Feature

How IoT is Revolutionizing Field Service: Real-Time Diagnostics & Faster Response

IoT is reshaping field service, shifting from reactive repairs to real-time diagnostics and predictive maintenance. With smarter monitoring and AI-driven insights, businesses can cut downtime, boost efficiency, and elevate customer experiences.

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Aftermarket, Feature, Service Strategy

The Servitization Blueprint: From Cost Center to Strategic Revenue Driver

Discover how leading OEMs are transforming service into a profit center through lifecycle management, proactive strategies, and service contracts.

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Aftermarket, Feature

Real-Time Insights: Automating Your Aftermarket Feedback

Aftermarket service is evolving from reactive fixes to proactive solutions. With IoT sensors, AI-driven analytics, and real-time data, companies can predict failures before they happen—minimizing downtime and maximizing customer satisfaction.

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Feature, Spare Parts

Building a Resilient Spare Parts Supply Chain: Strategies to Stay Ahead of Disruptions

Supply chain disruptions are inevitable, but smart businesses build resilience. From diversifying suppliers to leveraging AI for real-time risk monitoring, learn how to create a supply chain that adapts and thrives—no matter the challenge.

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Aftermarket, Feature, Service Strategy

The Servitization Blueprint: Transformative Technologies for Competitive Advantage

Discover how manufacturers can transition to servitization with service contracts, performance-based agreements, and outcome-based models to drive long-term profitability.

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Feature, FSN10, Service Strategy

Resource: Strategies for Growth’s field service management benchmarking report 2013

As we continue our #FSN10 celebration of ten years of Field Service News we revisit a benchmarking report from industry legend Bill Pollock

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Aftermarket, Feature

How Predictive Analytics is Reshaping Aftermarket Loyalty – Forever

Predictive analytics is reshaping aftermarket services, shifting from reactive to proactive strategies. Learn how AI-driven insights boost customer loyalty and trust.

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Feature, Pricing

The Risk Of Revenue Leakage For OEMs

Uncover the real risk of revenue leakage for OEMs and explore strategies to safeguard profitability through smarter service and pricing solutions.

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Digital Transformation, Feature

Will Revolutionary AI-Powered Resource Allocation Work in Field Service?

AI-Powered Resource Allocation: Optimizing Technician Deployment in Field Services AI is revolutionizing field service operations, cutting...

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