Will the introduction of Chief Revenue Officers drive servitization?
Will the introduction of Chief Revenue Officers drive servitization? The world changed in 2020 beyond all recognition. The pandemic brought...
The rising importance of sustainability in field service
The rising importance of sustainability in field service The world changed in 2020 beyond all recognition. The pandemic brought with it the...
Think Tank Sessions: Adapting the Organisation to Move Towards Customer Success
Think Tank Sessions: Adapting the Organisation to Move Towards Customer Success Living in an era of risk and instability, it is more...
Sustainability is more than just CSR
Sustainability is more than just CSR The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant...
Rethinking the way we work
Rethinking the way we work The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global...
Think Tank Sessions: Why Customer Success Matters
Think Tank Session: Why Customer Success Matters By pro-actively eliminating potential customer problems and pro-actively fixing those...
Is the gap getting bigger laggards and leaders?
Is the gap getting bigger laggards and leaders? The world changed in 2020 beyond all recognition. The pandemic brought with it the most...
Digitization, Digitalization or Digital Transformation?
Digitization, Digitalization or Digital Transformation? The world changed in 2020 beyond all recognition. The pandemic brought with it the...
Think Tank Sessions: The Journey to Customer Success
Establishing a model where we can work within a customer success framework for our customers is one challenge. However, how do we bring...
The drivers for change beyond the pandemic
The drivers for change beyond the pandemic The world changed in 2020 beyond all recognition. The pandemic brought with it the most...
