Written by 11:25 am Digital Transformation, News

Learn How Smart Care is Transforming Service Delivery Strategies for the New Normal

In the April 28 webinar hosted by Aquant and the Service Council, Gyner Ozgul, Senior Vice President of Operations at Smart Care Equipment Solutions talks about how his organization is changing the way they do business by empowering its workforce to make better decisions.

How can today’s service leaders prioritize shifting demands that range from too much data, an overextended workforce, and an uncertain economic climate that is accelerating an industry shift in service delivery?

 

In the April 28 webinar hosted by Aquant and the Service Council, Gyner Ozgul, Senior Vice President of Operations at Smart Care Equipment Solutions talks about how his organization is changing the way they do business by empowering its workforce to make better decisions.

He’s in the midst of leading a technology-driven transformation that aims to better serve customers and better train its workforce. As part of that transformation, his team is using AI-powered technology that combines service data and human insight to better inform decision making, and ultimately pave the way for a more predictive service model in the future.

In the webinar, we discover how Smart Care is:

• Addressing immediate service pivots to address COVID-19 and long-term recovery scenarios
• Adopting AI-tools to transform a mountain of data into a source of value for customers, engineers, and the company’s bottom line
• Scaling workforce training and development to centralize and distribute tribal knowledge.

For more information, sign up for the live webinar on April 28 or visit Aquant.io to listen to the replay.

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