Industry 5.0: How Do We Price in the Human-Machine Collaborative Future
Discover how Industry 5.0 reshapes pricing in manufacturing, blending human expertise with machine precision for flexible, customer-focused models.
Moving towards end-to-end field service management with web chat
As part of our FSN10 anniversary celebrations we revisit this article that was an early exploration of end-to-end field service…
Optimize My Day Introduces OMD Powerhouse…
German Mobile Workforce and Field Service Optimization Experts, Optimize My Day Announce A Highly Scalable Data Warehouse with Integrated BI and AI Solutions for the Service Industry
How To Harness Powerful Personalization in Field Service
The Power of Personalization in Field Service: Leveraging Data to Enhance Customer Loyalty We explore how personalization, driven by data...
How to Strengthen Spare Parts Supply Chain With Supplier Relationship Management
Strengthening Spare Parts Supply Chains Through Strategic Supplier Relationship Management A robust Supplier Relationship Management (SRM)...
How To Leverage Data to Drive Personalization in B2B eCommerce
Leveraging Data to Drive Personalization in B2B eCommerce Personalization has become essential in B2B eCommerce, enabling businesses to...
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services In this article, we explore how cloud computing,...
Advanced Inventory Management in the Post-Pandemic Era: Optimization Strategies
Advanced Inventory Management in the Post-Pandemic Era: Strategies for Optimal Balance Navigating inventory in a post-pandemic world...
Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Customer Service Excellence” in-person event on 12th November 2024
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior business leaders to attend an onsite 1-day Masterclass, entitled “Deliver More, Spend Less – The Path to Customer Service Excellence” at the home of Henley Business School with Johann Diaz and Mark Vincent at 10am (UK time) on Tuesday 12th November 2024.
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data AI, machine learning, and big data are reshaping...
