Aquant Expands Offering of Service Hero App for Technicians Who Service Commercial Kitchen Appliances
Aquant expands its Service Hero™ product line to enable food service technicians to resolve commercial kitchen appliance issues in...
Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences
The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.
Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why
Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why In this article, we discuss the findings of...
Measure What Matters
Measure What Matters Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News,...
How can Service Orgs Succeed in a Time of Inflation, Labor Shortages, and a Workforce Skills Gap?
Aquant’s 2023 Service Intelligence Benchmark Report analyzed how factors like inflation, a labor shortage, and a knowledge gap are impacting the service industry.
Aquant’s Service Leaders Spring Break Brings Together Service Superstars For A Week Of Virtual Peer-Led Sessions
Aquant is hosting Service Leaders Spring Break from March 22 – March 25, 2021.
New Survey Reveals Top Five Challenges for Field Service Leaders in 2023
Aquant recently surveyed 100 field service leaders and the data revealed that hiring, retaining, and motivating workers is the most pressing topic.
Aquant Announces Intelligent Warranty Audit to Accelerate Service Transformation
Aquant created Intelligent Warranty Audit., an AI-driven product that enables organizations to leverage large amounts of warranty data, reducing service costs through faster, more accurate claims processing.
Measure What Matters: Aquant’s 2022 Medical Device Service Benchmark Report
Aquant’s 2022 Service Intelligence Benchmark Report for the Medical Device Industry An analysis of field service performanceand...
2023 Benchmarks Presentation & Discussion – Cost per Solution
Sidney Lara, Service Principal at Aquant, discusses how field service organizations can reduce the gap between best and worst.
