Are Digital Transformation Initiatives Stalling?
When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. However, the reality is that the overwhelming majority of such projects appear to be taking longer than anticipated and, at worst, failing.
Defining what effective use of data means
We discuss whether it is possible to define what effective use of data means
Do we still have a supply chain hangover after the pandemic?
We focus on the impact the pandemic and subsequent lock-downs had on the global supply chain and ask if there are things we can do today to be prepared for such situations returning in the future.
New Syncron Research Shows the Current State of Aftermarket Service and Opportunities for Optimization
Recent Syncron study, a comprehensive analysis of aftermarket service today, includes data and insights from 500 service and supply chain leaders across Europe and the United States.
What do our customers expect in terms of data use?
We turn our attention away from the internal challenges of data ownership and validity towards understanding how our customers expect us to use data to serve them better.
