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Digital Transformation, Feature

The Path Forward: Harmonizing Global Teams

The Path Forward: Harmonizing Global Teams The Path Forward: Harmonizing Global Teams The Path Forward: Harmonizing Global Teams In the...

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Digital Transformation, Feature

Optimizing Field Service: The Centralization-Decentralization Equation

Optimizing Field Service: The Centralization-Decentralization Equation In an era where the field service landscape demands strategic...

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Feature, Service Strategy

The key benefits of centralization

https://vimeo.com/890805743 The key benefits of centralization There are benefits and challenges to both the centralized and decentralized...

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Feature, Service Strategy

The strategic importance of centralizing decentralization

https://vimeo.com/890807278 The strategic importance of centralizing decentralization There are benefits and challenges to both the...

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Feature, Service Strategy

Do remote tools empower decentralized service

https://vimeo.com/890804362 Do remote tools empower decentralized service There are benefits and challenges to both the centralized and...

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Feature, Service Strategy

Why globalization and centralization are not the same

https://vimeo.com/890804931 Why globalization and centralization are not the same There are benefits and challenges to both the centralized...

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Feature, Service Strategy

The importance of autonomy in the field

https://vimeo.com/890806783?share=copy The importance of autonomy in the field There are benefits and challenges to both the centralized...

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Premium Resources

White Paper: Centralizing Decentralization

White Paper: The Essential Guide to Servitization (part two) In an era where the field service landscape demands strategic equilibrium,...

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Feature, Service Operations, Service Strategy

Why knowledge transfer is so essential in field service

Why knowledge transfer is essential https://vimeo.com/840243649 Having worked together on an exclusive new Field Service News White Paper,...

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Feature, Service Operations, Service Strategy

The overlap between knowledge transfer and training

The overlap between knowledge transfer and training https://vimeo.com/840242983 Having worked together on an exclusive new Field Service...

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