Servitization, Leadership and Maturity
Servitization, Leadership and Maturity Servitization is an approach that is not only beholden to your own organisational maturity but must...
Supply Chains Grinding to a Halt as Borders Came Crashing Down
Supply Chains Grinding to a Halt as Borders Came Crashing Down With operations being so suddenly impacted the financial implications of the...
Redefining the Value of Service in a Post Pandemic World
Redefining the Value of Service in a Post Pandemic World In a world suddenly far more accepting of remote services, as we pivoted to a...
Digital Services and New Digital-First Customer Experiences
Digital Services and New Digital-First Customer Experiences As we continue our serialisation of this excellent white paper published by...
European Field Service Technology Innovation of the Year 2022
European Field Service Technology Innovation of the Year 2022 European Field Service Technology Innovation of the Year 2022...
Is a lack of trust in data holding us back?
We explore whether it is a lack of trust in data that is holding us back from truly being able to leverage and unlock the powerful insight we could have within our asset data
Mineral Wars: How Your Business Can Prepare to Deal with the Battery Crisis?
Whilst businesses are finally making bold assertions to electrify their processes, we are now facing a battery crisis. Where has this come from and how will businesses cope? Alex Stapleton, Sales Director at Alexander Battery Technologyes shares his expert insight into this topic.
In the Post-Pandemic World, Customer-Centric Service Is Critical
In the first article of a series of excerpts from a recent white paper published by Aquant, we look at the importance of providing exceptional customer experience in the post-pandemic world.
Redfining the Value of Service in a Post Pandemic World
In a world suddenly far mare accepting of remote services, as we pivoted to a remote-first default out of necessity, do we run the risk of...
The Need for Face to Face Interactions
The pandemic saw the rapid rise of remote service delivery on a widespread level as field service companies embraced the technology to...
