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FSM Technology, Service Operations, Uncategorized

Trimble Horizon—a New Cloud Platform for Field Service Management

Trimble yesterday introduced its new cloud-based platform for field service management—Trimble® Horizon. Trimble Horizon will be the...

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Feature, FSM Technology

Five myths of enterprise app development in a mobile-first world

28/08/2014 19:56 Cathal McGloin, CEO of mobile enterprise app developer FeedHenry takes on the role of myth buster as he debunks a few...

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FSM Technology, News

In-Vehicle app integration commonplace within five years

A recent report into the telematics sector undertaken by Juniper Research has identified that in-vehicle apps is anticipated to reach...

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Feature, FSM Technology

#FSN10 – Field Service News live at Service Management Expo 2014 – Simon Spriggs, Exel Computer Systems

As we delve back into the FSN archives for our #FSN10 10th Anniversary celebrations we take a look at some of our early event coverage…

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Feature, Service Operations, Spare Parts

Why going green is vital for the logistics industry

As part of our #FSN10 anniversary celebrations we look at an early argument for sustainability in the service supply chain…

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Digital Transformation, Feature, Service Operations, Spare Parts

Could 3D printing alter the field service industry forever?

As part of our FSN10 anniversary celebrations we take a look back at an early article that predicted 3D as a game changer to the service supply chain…

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FSM Technology, Service Operations

THE AMAZING AMAZON DRONES: PART ONE: PR STUNT OR FIELD SERVICE REVOLUTION?

At the beginning of this month Amazon caused a global sensation when they announced their intentions to launch a new service Amazon Prime...

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Feature, FSM Technology, FSN10

On the move and on the front line – mobile workforce technology in utilities

As part of our #FSN10 anniversary celebrations we look back at the a key article from 2014 that discussed FSM in the utilities sector…

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News, Service Operations

Verint and Intelcom work together to provide the “complete” workforce management and contact centre solution

12/06/2014 22:13 With a fully integrated product across the two companies customers are set to benefit from one integrated contact centre...

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Feature, Service Operations

A platform approach: integrating fleet management, optimisation and mobile workforce management will lead to faster ROI

12/06/2014 22:12 The explosion of mobility and connected services means that fully integrated fleet management, route and job allocation is...

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