Why the shift to remote services as default must be a strategic business discussion
As we move into a post-pandemic world, the need for improving the service to cash cycle is more important than ever before…
The impact to the business of a slow service to cash cycle (and why service managers should care?)
As we move into a post-pandemic world, the need for improving the service to cash cycle is more important than ever before…
Providing Value for Customers
Providing Value for Customers Creating customer value increases customer satisfaction and the customer experience. In order to achieve this...
Vehicle Inspection service From the UK’s Top Logistics Association Revolutionised With Advanced Scheduling Software
Freight Transport Association (FTA) is transforming its Vehicle Inspection Service (VIS) by deploying FAST LEAN SMART (FLS) real-time...
Deliver Service Anytime, Anywhere With Visual Remote Assistance
Deliver Service Anytime, Anywhere With Visual Remote Assistance With remote customer assistance, field service organisations can deliver...
Digitalization and Disruption – the beginning of the journey or the end?
Digitalization and Disruption – the begining of the journey or the end? The world changed in 2020 beyond all recognition. The...
Will the introduction of Chief Revenue Officers drive servitization?
Will the introduction of Chief Revenue Officers drive servitization? The world changed in 2020 beyond all recognition. The pandemic brought...
The rising importance of sustainability in field service
The rising importance of sustainability in field service The world changed in 2020 beyond all recognition. The pandemic brought with it the...
Sustainability is more than just CSR
Sustainability is more than just CSR The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant...
Rethinking the way we work
Rethinking the way we work The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global...
