Is the gap getting bigger laggards and leaders?
Is the gap getting bigger laggards and leaders? The world changed in 2020 beyond all recognition. The pandemic brought with it the most...
Digitization, Digitalization or Digital Transformation?
Digitization, Digitalization or Digital Transformation? The world changed in 2020 beyond all recognition. The pandemic brought with it the...
Prioritizing digital transformation projects
Prioritizing digital transformation projects The world changed in 2020 beyond all recognition. The pandemic brought with it the most...
It is no longer a question of why asset data should be shared across a business but instead it is how?
It is no longer a question of why asset data should be shared across a business but instead it is how? In a changing world of operations...
The positive correlation between the wider distribution of asset data and improved service delivery
The positive correlation between the wider distribution of asset data and improved service delivery In a changing world of operations and...
All business units in an organisation need to pull together to deliver advanced services
All business units in an organisation need to pull together to deliver advanced services In a changing world of operations and technology,...
Why are so many field service companies still not joining the dots between asset data and spare parts logistics?
Why are so many field service companies still not joining the dots between asset data and spare parts logistics? In a changing world of...
How often do service leaders work alongside their colleagues from other business units?
How often do service leaders work alongside their colleagues from other business units? In a changing world of operations and technology,...
The importance of understanding service within the executive business strategy
The importance of understanding service within the executive business strategy In a changing world of operations and technology, two key...
Service leaders are increasingly getting a say at the executive table
Service leaders are increasingly getting a say at the executive table In a changing world of operations and technology, two key topics...
