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Interview: Understanding Why Your Digital Transformation Project Is Failing, Ft. Kevin Brown, HSO

Almost 2/3 Of Digital Transformation Projects Fail. Get A Free 45 Minutes Video For Key Insight & Tips From Digital Transformation Specialist Kevin Brown, HSO

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Digital Transformation, Feature

Think Ahead About the Future of Remote Service

Do we need to reinvent our understanding of service delivery? With the rapid pace of change that we all acknowledge at play, it is...

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Feature, Service Leadership

Mental Health: Understanding the Change Curve we are all Going Through

We are all living in completely unknown times. The past couple of months has seen so many changes to the way that we work, rest and play;...

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Feature, Service Leadership

Identifying Organisational Culture in Business

Kris Oldland, Editor-in-Chief, Field Service News and Kevin Green, former HR Director of Royal Mail and the best selling author of...

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Digital Transformation

Is there a correlation between Servitization and Digital Transformation?

Kris Oldland, Editor-in-Chief, Field Service News reflects on the alignment of digital transformation and servitization – the two key...

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Course, Service Leadership

Change Management for Project Managers

Change Management for Project Managers In this course we take two aspects that you may be tasked with as a field service leader. Project...

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Course, Service Leadership

Leading Through Change

Leading Through Change All teams will go through change. Whether it is key people leaving, new technology being introduced or mergers with...

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Digital Transformation, News

IFS Delivers Another Market-Beating Year with Software Growth at 22%

IFS, the global cloud enterprise applications company, announced its Q3 2021 year-to-date (YTD) financial results, ending September 30,...

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Digital Transformation, News

ADTANCE Delivers Industrial Customer Service Solution for Microsoft Teams

ADTANCE, a leading international After-Sales Service technology platform provider for manufactures, industrial companies, and mechanical...

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Digital Transformation, News

Arrow Labs Partners With BMB Group to Reach the World’s Largest Enterprises

Arrow Labs, the technology company uniting deskless, frontline workers, announces a partnership with BMB Group (“BMB”) – a...

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