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News, Service Strategy

IFS continues to deliver strong 2022 financial performance with Q3 Year-to-Date results

The company attributes its continued success to its dogmatic commitment to delivering a frictionless experience to its customers and a product strategy that meets real market demand, and provides the capabilities business leaders are looking for today to mitigate risk, and tomorrow, to future proof their business.

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FSM Technology, Premium Resources

European Field Service Awards 2022 Winners: FLS – FAST LEAN SMART – Technology Innovation of the Year

Jeremy Squire joins Kris Oldland to discuss their recent acknowledgment as Technology Innovation of the Year at the European Field Service Awards

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FSM Technology, News

IFS Cloud October 2022 release to accelerate business automation and boost companies’ advanced analytics capabilities

The release includes over 340 new features and advancements that will accelerate our customer’s journey to digitalization.

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FSM Technology, News

IFS helps customers drive towards ESG goals with IFS Cloud October 2022 release

In the latest release of IFS Cloud, many features are aimed at making it easier and faster for customers to collect, manage and record key data that provides visibility into their environmental performance.

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Feature, Home, Service Strategy

How do we find the balance between drowning in data and operating in a data-driven world? 

In the last in a series of essays for service leaders we ask how we find meaning in an ever-growing ocean of data

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FSM Technology, News

New Syncron D2D Software Extends a Dealer’s Supply Chain to Speed Repair Times and Maximize Customer Loyalty

By giving dealers visibility into parts inventories outside their distribution networks, Syncron D2D accelerates repair times while reducing shipping costs, excess stock, and parts returns

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Digital Transformation, Feature

How to Improve Performance Measurement in Field Service with Service Intelligence

Field service and its workforce are evolving—and at a rapid pace. Today, it’s more important than ever to understand if your...

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Digital Transformation, News

Totalmobile Acquires Cognito iQ To Add Leading Analytics Capability To Existing Suite Of Field Service Management Solutions

Insight from Totalmobile provides users with access to real-time operational data and predictive intelligence to optimise workforce planning and service delivery

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Digital Transformation, Feature

How will regulations drive digital transformation requirements for field service companies?

For us in the field service sector, there are many areas of regulation and governance that we must be aware of including GDPR, Right to Repair, ESG and DEI. Does this change how we should approach our continuing adoption of technology?

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FSM Technology, News

Syncron Launches the First Contract Price Solution with Risk Assessment for Aftermarket Service Sales

Syncron has announced the launch of Syncron Contract Price™, the world’s first purpose-built solution for pricing aftermarket service...

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