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FSM Technology, News, Service Leadership

IFS Delivers Exceptional First-Quarter Performance with ACV Bookings up 78% and Recurring Revenue up 45%

IFS, the global cloud enterprise software company, today announced its financial results for the quarter ending March 31, 2022 with ACV...

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FSM Technology, News

ServiceMax Asset 360 for Salesforce Expands Beyond Operational Field Service with New Features To Drive Revenue Growth and Lifetime Value

ServiceMax, a leader in asset-centric field service management, today announced that it has released new features for Asset 360 for...

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Digital Transformation, Feature, Home

From Employee Engagement to a Customer-First Mindset: Lessons from Ortho Clinical Diagnostics’ Technical Solutions Lead

What does it take to make customer experience a top priority in today’s service industry? Aquant has launched the Service Intel...

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Feature, FSM Technology

Is there still a place for on premise FSM solutions?

Paolo Bergamo, CEO, OverIT discusses if field service management systems have fully moved to the Cloud or if there is still a place for on premise FSM solutions

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Feature, FSM Technology

How quickly will today’s innovation in FSM become tomorrow’s table stakes?

Kris Oldland asks how quickly innovation like we have seen OverIT weave into their FSM solution such as AR, GIS and AI are likely to become table stakes?

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Digital Transformation, Feature

It is non-negotiable now to waste the data you have

Paolo Bergamo, CEO, OverIT explains how with increasingly advanced service delivery, we have to make the most of the data being generated from the field

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Feature, FSM Technology, Service Strategy

Can we consider the era we are now in a true technological golden age?

Paolo Bergamo, CEO, OverIT reflects how in field service we are surrounded by super-heroes, keeping our world turning who’ve always been essential workers

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Feature, Home, Service Strategy

Field Service is an industry that has always had essential workers, long before the pandemic

Paolo Bergamo, CEO, OverIT reflects how in field service we are surrounded by super-heroes, keeping our world turning who’ve always been essential workers

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Digital Transformation, Feature

From Silicon Valley to the Po Valley. Is it Italy’s time to shine as a tech hub?

Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.

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Feature, Service Operations

How to Look Beyond KPIs

How to Look Beyond KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed how medical device...

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