Tag: Chris Craggs

Feature, Home Page, Analysis, Service Operations, Analysis

Why Do Some Service Organisations Have That Spark of Ingenuity in their DNA?

Why Do Some Service Organisations Have That Spark of Ingenuity in their DNA? In October 2021, Field Service News hosted the inaugural European Field Service Awards to celebrate the ingenuity …...

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Digital Transformation, Analysis, Feature, Service Operations

Is Transparency the Key Factor in Establishing Genuine Partnership-Based Relationships?

Is Transparency the Key Factor in Establishing Genuine Partnership-Based Relationships? In October 2021, Field Service News hosted the inaugural European Field Service Awards to celebrate the ingenuity and excellence of …...

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Digital Transformation, Digital Transformation, Analysis, Feature

Why Digital Transformation Is Continuous Improvement Methodology

Chris Craggs, CEO of MCFT, discusses digital transformation and outlines how the solution his company developed is based both on customer needs and operational needs.

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Digital Symposium, Premium Resources

European Field Service Awards 2021 Winners. Chris Craggs, MCFT- Pioneers of the Year

European Field Service Awards 2021 Winners. Chris Craggs, MCFT, Pioneers of the Year In October 2021, Field Service News hosted the inaugural European Field Service Awards to celebrate the ingenuity …...

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