Tag: Coen Jeukens

Digital Transformation, Feature, FSN Research

The pandemic answered a lot of questions in terms of technology in our industry

The pandemic answered a lot of questions in terms of technology in our industry In a changing world of operations and technology, two key...

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Digital Transformation, Feature, FSN Research

The most significant change to service process in the last 18 months

The most significant change to service process in the last 18 months In a changing world of operations and technology, two key topics...

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Digital Symposium, Premium Resources, Research

Research Debrief: The impact of asset data flow beyond the silo of field service operations (part one)

Part one of an in-depth research debrief into a study by FSN Research and ServiceMax into asset data flow within field service

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Digital Transformation, Feature

Managing Service Profitability in the Age of Digital Transformation

All aspects of field service are changing, including revenue models. We know that the service department is probably the single largest...

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