Tag: Course

Course, Service Leadership

Understanding your profit and loss statement

Understanding your profit and loss statement Are you a new service manager and that first P&L has landed on your desk and you have no idea where to begin? Perhaps you are a more experienced service manager but no-one ever had the time to talk you through what the P&L means and you’d like to …...

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Course, FSN Masterclass

The Customer Value Iceberg

The Customer Value Iceberg Crack open the opportunities for Contracts, Digitalisation and much more with Nick Frank, Founder of the Service Leaders Network and Managing Director, Si2 Partners Course Description:   Do you struggle to articulate the full value of your service offering to some customers? Do you truly know where your...

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Course, FSN Masterclass

Supercharging Revenue Generation Through the Field Service Team

Supercharging Revenue Generation Through the Field Service Team Is it possible to unlock the potential of your field service team as key revenue generators without damaging their status as trusted advisors? This course will show you how.  Course Description: Should our field service engineers and technicians sell? It is a debate...

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